Princess Polly Refund Policy & Recovery Guide
Princess Polly (US) accepts returns within 30 days of delivery for unworn items with tags and hygiene seals. Returns are started through the online portal; you can choose a refund to the original payment (return-label cost deducted) or store credit (label fee often waived as an incentive). Final-sale items marked on the product page are excluded.
Princess Polly Refund Policy at a Glance
- Return window: 30 days from delivery
- Refund timeline: 3-5 business days after the return is processed
- Refund method: Original payment method (label fee deducted) or store credit.
- Restocking fee: No restocking fee.
- Return shipping: Return-label cost (around $6.95) deducted from card refunds; often free when choosing store credit.
Notable Exceptions
- Final-sale items are non-returnable
- Swim and intimates need hygiene seals intact
- Original shipping fees non-refundable
How to Check Your Princess Polly Refund Status
Use the returns portal link from princesspolly.com and your order confirmation to track return and refund status.
What to Do If Your Refund Is Missing
Email/chat via the help center; dispute with your card issuer if a processed refund never posts.
Tips for Getting Your Princess Polly Refund
- Store credit skips the label fee - but only take it if you'll actually reorder
- RefundIQ tracks whether you chose credit or cash and follows the right one
Common Issues to Watch For
- Label fee deducted from card refunds
- Final-sale items purchased unknowingly
- Hygiene-seal returns refused
Princess Polly Contact & Tracking
Missing a Princess Polly Refund?
RefundIQ monitors your email and card statements to detect when a Princess Polly refund is missing, then helps you follow up to recover it.
Last verified: 2026-07-17. Source: Princess Polly official return policy.
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