Cider Refund Policy & Recovery Guide
Cider accepts returns within 30 days of delivery on unworn items with tags. Start the return from your account to get authorization and the label; a return-shipping fee is deducted from the refund (first return on some promotions free). Certain categories (bodysuits, lingerie, jewelry, sale marked final) are non-returnable.
Cider Refund Policy at a Glance
- Return window: 30 days from delivery
- Refund timeline: 5-10 business days after warehouse receipt
- Refund method: Original payment method or Cider store credit; credit is sometimes offered instantly as an incentive.
- Restocking fee: No restocking fee.
- Return shipping: A return-label fee (around $7.99) is deducted unless a promotion covers the first return.
Notable Exceptions
- Bodysuits, lingerie, swim without liners, jewelry and final-sale items are non-returnable
- Returns must be authorized in-app/online first
- Original shipping is non-refundable
How to Check Your Cider Refund Status
Log in at shopcider.com → Account → Orders → Returns for status.
What to Do If Your Refund Is Missing
Contact Cider support via in-app chat/tickets; dispute with PayPal or your card issuer if a delivered return isn't refunded.
Tips for Getting Your Cider Refund
- Combine items into one return to pay the label fee once
- Weigh instant store credit against a slower cash refund before accepting
- RefundIQ verifies the cash refund actually lands on your card
Common Issues to Watch For
- Label fee deducted from small refunds
- Instant-credit offers replacing cash refunds
- Non-returnable categories
Cider Contact & Tracking
Missing a Cider Refund?
RefundIQ monitors your email and card statements to detect when a Cider refund is missing, then helps you follow up to recover it.
Last verified: 2026-07-17. Source: Cider official return policy.
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