Brandy Melville Refund Policy & Recovery Guide
Brandy Melville's US online store accepts returns of unworn, tagged items within 30 days of delivery for a refund of the merchandise price (original and return shipping not covered). In physical stores, purchases are exchange or store credit only - no cash/card refunds. Sale and marked final items are non-returnable.
Brandy Melville Refund Policy at a Glance
- Return window: Online: 30 days for refund minus shipping; stores: exchange/credit only
- Refund timeline: Up to 2 weeks after the return is received
- Refund method: Online orders: original payment method (merchandise only). In-store purchases: exchange or store credit.
- Restocking fee: No restocking fee.
- Return shipping: Customer pays return shipping on online returns.
Notable Exceptions
- In-store purchases never refund to card - credit/exchange only
- Sale items are final
- Bodysuits/intimates excluded for hygiene
How to Check Your Brandy Melville Refund Status
Email confirmation and order lookup on us.brandymelville.com; refunds confirmed by email.
What to Do If Your Refund Is Missing
Email Brandy Melville US customer service; dispute with your card issuer if an accepted online return isn't refunded.
Tips for Getting Your Brandy Melville Refund
- Buy online rather than in store if you might return - stores only give credit
- RefundIQ tracks the merchandise-only refund so the shipping deduction doesn't surprise you
Common Issues to Watch For
- Store purchases locked into credit/exchange
- Shipping costs never refunded
- Slow email-based support
Brandy Melville Contact & Tracking
Missing a Brandy Melville Refund?
RefundIQ monitors your email and card statements to detect when a Brandy Melville refund is missing, then helps you follow up to recover it.
Last verified: 2026-07-17. Source: Brandy Melville official return policy.
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