B&H Photo Video Refund Policy & Recovery Guide
B&H Photo accepts returns within 30 days of the invoice date for most items in original condition with packaging. Refunds are issued to the original payment method.
B&H Photo Video Refund Policy at a Glance
- Return window: 30 days
- Refund timeline: 3-5 business days after return processing
- Refund method: Refunded to the original payment method once the return is inspected.
- Restocking fee: No restocking fee on most items returned complete and in original condition; missing accessories can reduce the refund.
- Return shipping: Customer pays return shipping unless the item is defective or B&H made an error.
Notable Exceptions
- Computers/software licenses, consumables, and special-order items have restrictions
- Drones and some electronics must be unopened for refunds
- B&H is closed Saturdays (Shabbat) and Jewish holidays - support and shipping pause
How to Check Your B&H Photo Video Refund Status
Sign in at bhphotovideo.com → My Account → Order History/Returns to track your RMA and refund.
What to Do If Your Refund Is Missing
Call 1-800-606-6969 or use chat; reference your RMA number, then dispute with your card issuer if the refund never posts.
Tips for Getting Your B&H Photo Video Refund
- Keep all packaging and accessories - incomplete returns get reduced refunds
- RefundIQ tracks your B&H refund and alerts you if it's late
- Remember order processing pauses on Saturdays and Jewish holidays
Common Issues to Watch For
- Opened-item restrictions on some electronics
- Refund reduced for missing accessories
- Support closed during Shabbat/holidays
B&H Photo Video Contact & Tracking
Missing a B&H Photo Video Refund?
RefundIQ monitors your email and card statements to detect when a B&H Photo Video refund is missing, then helps you follow up to recover it.
Last verified: 2026-07-17. Source: B&H Photo Video official return policy.
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