Aeropostale Refund Policy & Recovery Guide
Aeropostale accepts returns within 60 days with proof of purchase for a refund to the original payment method; after 60 days or without a receipt, you receive merchandise credit at the current price. Online orders can be returned by mail (label fee deducted) or free in any Aeropostale store.
Aeropostale Refund Policy at a Glance
- Return window: 60 days from purchase for full refund
- Refund timeline: Up to 2 weeks after the return is received
- Refund method: Original payment method within 60 days with receipt; merchandise credit otherwise.
- Restocking fee: No restocking fee.
- Return shipping: Label cost deducted from mailed refunds; in-store returns free.
Notable Exceptions
- Final-sale items are non-returnable
- Items must be unworn/unwashed
- Clearance no-receipt returns credited at current (often lower) price
How to Check Your Aeropostale Refund Status
Track your return via the orders page at aeropostale.com → Order Status.
What to Do If Your Refund Is Missing
Call 1-877-289-2376 or use the site's help chat; dispute with your card issuer if needed.
Tips for Getting Your Aeropostale Refund
- Return in store to avoid the mail label deduction
- RefundIQ tracks Aeropostale mail returns, which can take two weeks to refund
Common Issues to Watch For
- Merchandise credit past 60 days
- Label fee deducted on mail returns
- Slow processing at the returns warehouse
Aeropostale Contact & Tracking
Missing a Aeropostale Refund?
RefundIQ monitors your email and card statements to detect when a Aeropostale refund is missing, then helps you follow up to recover it.
Last verified: 2026-07-17. Source: Aeropostale official return policy.
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