Aerie Refund Policy & Recovery Guide
Aerie accepts returns within 60 days. Items must be unworn with tags. Real Rewards members get benefits.
Aerie Refund Policy at a Glance
- Return window: 60 days
- Refund timeline: 5-7 business days
- Refund method: Refunded to the original payment method with proof of purchase; store credit without receipt.
- Restocking fee: No restocking fee.
- Return shipping: A $5 fee is deducted for mail returns using the prepaid label; free returns in Aerie and AE stores.
Notable Exceptions
- Underwear/bottoms need hygiene liners intact
- Swimwear must have liners and tags
- Without receipt, refunds are store credit at current price
How to Check Your Aerie Refund Status
Sign in at ae.com → Account → Orders to track return and refund status.
What to Do If Your Refund Is Missing
Call 1-888-232-4535 or use chat; dispute with your card issuer if the refund never posts.
Tips for Getting Your Aerie Refund
- 60-day window - return to any AE or Aerie store for immediate refund
- RefundIQ tracks your Aerie refunds and shows exactly when money is expected
- Get instant past-due alerts from RefundIQ if your refund is delayed
- RefundIQ helps you dispute missing refunds with pre-written communications
Common Issues to Watch For
- Worn items not accepted
- Swimwear liner must be intact
- Sale items may have restrictions
Aerie Contact & Tracking
Missing a Aerie Refund?
RefundIQ monitors your email and card statements to detect when a Aerie refund is missing, then helps you follow up to recover it.
Last verified: 2026-07-17. Source: Aerie official return policy.
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