Consumer Consent Agreement
Effective Date: December 1, 2024
Welcome to RefundIQ (“RefundIQ,” “we,” “us,” or “our”). By registering for an account and using our web application (the “Platform”), you acknowledge and agree to the terms of this Consumer Consent Agreement (the “Agreement”). This Agreement governs how we collect, use, and protect your personal data. If you do not agree with any part of this Agreement, do not use or register for our Platform.
1. Overview of Data Collection
1.1 Data We Collect
When you register and use our Platform, we may collect and process various types of information, including but not limited to:
Personal Information: Name, email address, phone number, billing details, and other identifying data.
Usage Data: IP address, browser type, device information, and activity logs.
Cookies & Similar Technologies: To personalize user experience and improve the functionality of our Platform.
1.2 Purpose of Collection
We collect this information to:
Provide, maintain, and enhance our services.
Personalize your user experience and tailor relevant content.
Communicate with you about updates, promotions, or service-related matters.
Analyze Platform usage, troubleshoot issues, and improve performance.
Comply with legal, regulatory, or security obligations.
2. Consent to Data Use
2.1 Consent to Process Data
By creating an account and using our Platform, you explicitly consent to our collection, use, and processing of your data as outlined in this Agreement. This includes the transfer, storage, and processing of your data on our servers or those of our third-party service providers (which may be located in jurisdictions different from your own).
2.2 Consent to Communications
You consent to receive emails and other electronic communications from RefundIQ regarding your account, service updates, and marketing materials. You can manage your communication preferences or opt out of marketing messages at any time by following the instructions provided in our emails or contacting us directly.
2.3 Consent to Cookies & Tracking
By using our Platform, you consent to our use of cookies, web beacons, and similar technologies. These tools help us collect information about your browsing activities and interactions, allowing us to improve user experience and deliver targeted content. You may disable cookies in your browser settings, but doing so may limit certain functionalities of the Platform.
3. Third-Party Data Sharing
3.1 Service Providers
We may share your data with trusted third-party vendors or service providers who assist us in operating our Platform, processing payments, analyzing data, conducting marketing, or providing other services on our behalf. These service providers are contractually obligated to protect your information and use it solely for purposes we specify.
3.2 Legal Requirements & Protection
We may disclose your information if required by law or to protect the rights, property, or safety of RefundIQ, our users, or the public. This includes responding to lawful requests by public authorities, such as subpoenas or court orders.
3.3 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your data may be transferred as part of the transaction. We will notify you if there are significant changes to the ownership or use of your personal information.
4. Data Retention & Security
4.1 Retention Period
We will retain your information as long as needed to fulfill the purposes for which it was collected, resolve disputes, enforce our agreements, or comply with legal obligations.
4.2 Security Measures
We implement reasonable administrative, technical, and physical safeguards to protect your data against unauthorized access, alteration, or misuse. However, no security measures are foolproof, and we cannot guarantee absolute security.
5. Your Rights & Choices
5.1 Access, Correction, Deletion
Where applicable by law, you may have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please contact us at privacy@refundiq.app. We will respond to valid requests in a timely manner.
5.2 Withdrawal of Consent
You may withdraw your consent to our collection and processing of your data at any time by closing your account and discontinuing use of the Platform. Any data processed prior to your withdrawal of consent will not be affected.
5.3 Opt-Out of Marketing
If you no longer wish to receive marketing communications, you may opt out at any time by following the unsubscribe link in our emails or adjusting your preferences under your account settings.
6. Children’s Privacy
Our Platform is not intended for individuals under the age of 16. If you are under this age, you may not use or register for our Platform without verifiable parental consent. If we discover that we have unknowingly collected information from a child under the minimum age, we will take steps to delete such information promptly.
7. Updates to This Agreement
We reserve the right to update or modify this Agreement at any time. If we make significant changes, we will notify you by email (using the email address you provided) or post a prominent notice on the Platform. Your continued use of the Platform after any such updates will constitute acceptance of the revised Agreement.
8. Contact Information
If you have any questions, concerns, or requests related to this Agreement or your data, please contact us at:
RefundIQ
8390 East Via De Ventura
Ste F-110 #2007
Scottsdale, AZ 85258
Email: privacy@refundiq.app
9. Acceptance & Acknowledgement
During the registration process, you will be asked to check a box confirming that you have read, understood, and agree to be bound by the terms of this Consumer Consent Agreement. By checking this box and completing your registration, you acknowledge that:
You are at least 16 years old.
2. You have read and fully understood the terms of this Agreement.
3. You consent to the collection, use, and sharing of your data as described herein.
If you do not agree, you should not proceed with registration or use the Platform.
Last Updated: December 1, 2024